Who we are
LaVista Zamora Bay Ltd trading as La Vista Antigua (“we,” “us,” “our”) operates this website and our guest services in Antigua and Barbuda.
Personal information we collect
• Contact details (name, email, phone).
• Booking details (stay dates, package selections, preferences, special requests).
• Payment details (processed securely by our payment provider.
• Communications you send us.
• Basic website analytics and cookie data (see “Cookies” below).
How we use your information
• To manage inquiries, bookings, check-in, and guest support, and to receive payment.
• To provide optional packages, experiences and services you choose.
• To improve our site and services.
• To send service messages (e.g., confirmations, updates).
• With your consent, to send marketing you can opt out of anytime.
Sharing your information
• Service providers for packages/experiences: If you book a package or add-on experience, we may share the minimum necessary details (e.g., names, contact, dates, preferences/dietary needs) with vetted partners—such as transport, tour operators, restaurants—to arrange your services.
They may use this data to deliver the requested service.
• Legal and compliance: We may share information with authorities when required by law, regulation, tax, or public safety.
• Operational vendors: We use trusted providers for hosting, payments, email, and analytics, and they may be provided with your information as necessary.
• We do not sell your personal data.
Legal bases:
We process data to perform a contract (your booking), based on our legitimate interests (site security, service improvement etc), to comply with legal obligations, and with consent (where required for marketing or certain cookies).
Cookies & analytics
: We use essential cookies for site functionality and may use analytics to understand site use and improve performance. You can manage cookies through your browser settings.
Data retention:
We keep personal data only as long as needed for bookings, legal/accounting requirements, and to resolve disputes, after which we delete or anonymize it.
Security:
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.Transfers
If we transfer data, we take reasonable appropriate steps to protect it.
Your rights
: Subject to local law, you may request access, correction, deletion, or restriction of your personal data, and object to certain processing. You can also withdraw consent for marketing at any time.
Contact us
For any questions or requests.
Updates to this policy:
We may update this policy from time to time. Changes take effect when posted on this page.
Effective date: 09/08/25
